Training: Our Success is Your Success
SFY has provided strategic Xactimate estimating and claim supplement support since 2009. Our pursuit of excellence centers on training for our team, and out of that drive for continuous improvement SFY University was born.
Our goal at SFY University is to provide contractors and estimators with the knowledge and resources to better understand insurance restoration claims, and to build or better their processes (for documentation, supplementing and insurance billing).
We currently offer training geared towards helping you with:
- - Documentation
- - Supplementing
- - Insurance Billing
- - Xactimate
We strive to offer programs that are designed to help YOU succeed. If, after reviewing our class schedule, you don't see exactly what you are looking for, please give us a call.
Our Instructor
Rafael Bayarena
SFY University Trainer, SFY Senior Training SpecialistÂ
Hello, I am Rafael. I am a lifelong learner and teacher, and it is my goal to provide you with the best possible experience to succeed at SFY University. With 20 years of experience in the insurance industry and adult learning experience I strive to develop and deliver an immersive and engaging environment in which to explore, learn and grow your skills. I began my journey as a Junior High Teacher, Department Head and Assistant Principal in a Catholic School in Houston, Texas for 10 years. I transitioned into insurance as my family grew, I was a Liability adjuster for Farmers Insurance, a Property adjuster for Farmers and Foremost insurance and transitioned to be the Property Field Trainer and the Regional Field Trainer for the South East for the University of Farmers. I also helped to establish and start the Property Training program at Germania Insurance. I joined SFY in 2017 as an estimator and was promoted to Estimator Lead, Trainer, and General Manager. I am Xactimate Certified Level 1, 2 & 3. I have been an Xactimate Certified Trainer, I have trained hundreds of adjusters in Symbility.
I am a graduate of the University of Dallas (’95) and have my Bachelor of Arts degrees in Philosophy, Theology and an Associates in Insurance Services. My family and I have lived in many places in the United States and Mexico over the past years and we enjoy traveling very much. We enjoy visiting and learning about new cultures and people everywhere we travel. I am a big fan of The Walt Disney Company, their movies, music, and parks, and even worked for them as a bus driver at Walt Disney World.
I am eager to join you in your learning journey and learn more about you and what contributions you bring to the estimating community and insurance industry.
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